Returns & Exchanges
At Atelier Beside the Sea, we want you to be completely satisfied with your artisanal home decor. If your selection isn't the perfect fit for your space, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Contact our studio team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the item in its original packaging, ensuring that delicate ceramics or textiles are well-protected for transit.
Ship to the Studio
Affix the provided shipping label or use a tracked courier service to send the parcel back to our coastal workshop address.
Inspection and Refund
Once our artisans verify the item's condition, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing